Effective Date: May 1, 2026
Welcome to Flexy Logistics. Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, use our transportation and logistics services, or interact with us online.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from users of our website.
Personal Information
Information you voluntarily provide may include:
- Full name
- Email address
- Phone number
- Company name
- Billing or payment information
- Pickup and delivery details
- Transportation requests
- Customer support inquiries
- Any information submitted through forms or applications
Automatically Collected Information
When you access our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Date and time of visits
- Referral sources
- Website interaction data
2. How We Use Your Information
We may use collected information to:
- Provide transportation and logistics services
- Process requests and transactions
- Manage dispatch and operational activities
- Respond to inquiries and customer support requests
- Improve website functionality and user experience
- Maintain security and fraud prevention
- Analyze website traffic and performance
- Send administrative or operational communications
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and related technologies to improve performance and user experience.
These technologies may help us:
- Remember user preferences
- Analyze website traffic
- Improve site functionality
- Understand visitor interactions
You may disable cookies through your browser settings, although certain features of the website may not function properly.
4. Information Sharing
We do not sell personal information to third parties.
We may share information with trusted third parties that assist in operating our business, including:
- Website hosting providers
- Payment processors
- Technology service providers
- Analytics providers
- Dispatch or logistics partners
- Legal or regulatory authorities when required by law
All third-party providers are expected to maintain appropriate confidentiality and security measures.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure.
6. Data Retention
We retain personal information only as long as necessary for:
- Business operations
- Legal compliance
- Recordkeeping requirements
- Dispute resolution
- Enforcement of agreements
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Users should review the privacy policies of any third-party sites they visit.
8. Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain uses of information
- Request restrictions on processing
Requests may be submitted using the contact information below.
10. California Privacy Rights
If applicable, California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related laws.
California users may request information regarding the collection, use, and disclosure of their personal information.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised Effective Date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Flexy Logistics LLC
4120 RICHARD GORDON HATCHER BLVD
GARY, IN 46408
Phone: (219) 200-8540
Email: jorge@flexylogisticsllc.com
Website: flexylogistics.com