Effective Date: May 1, 2026
Welcome to Flexy Logistics LLC. By providing your mobile phone number and opting in to receive SMS communications from us, you agree to these SMS Terms of Service.
These Terms govern the use of text messaging services provided by Flexy Logistics LLC related to transportation, logistics, dispatching, load management, customer support, and related business communications.
1. Consent to Receive SMS Messages
By opting in, you expressly consent to receive recurring SMS text messages from Flexy Logistics LLC including but not limited to:
- Dispatch notifications
- Load updates
- Pickup and delivery alerts
- Appointment reminders
- Account notifications
- Customer support communications
- Service-related announcements
- Operational updates
Consent to receive SMS messages is not a condition of purchasing any goods or services.
2. Message Frequency
Message frequency may vary depending on your interactions with our services, account activity, transportation schedules, dispatch operations, and customer support requests.
3. Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s pricing plan. Charges are your responsibility.
Please contact your wireless carrier for information regarding your text messaging and data plan.
4. Opt-In Methods
You may opt in to receive SMS messages by:
- Submitting an online form on our website
- Providing verbal consent
- Sending a keyword to our phone number
- Registering for transportation or dispatch services
- Requesting customer support communications
5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- CANCEL to terminate messages
- END or QUIT to opt out
After opting out, you may receive a final confirmation message confirming your removal from our SMS program.
6. Help Instructions
For assistance, reply:
- HELP
Or contact us directly:
- Email: jorge@flexylogisticsllc.om
- Phone: (219) 200-8540
- Website: flexylogistics.com
7. Supported Carriers
Our SMS services are supported by most major U.S. wireless carriers. However, mobile carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages is subject to effective transmission by your carrier and network availability.
8. User Responsibilities
You agree that:
- You are the authorized user of the mobile number provided
- You will provide accurate contact information
- You will notify us if your mobile number changes
- You will not use our SMS services for unlawful or abusive purposes
9. Privacy
Your privacy is important to us. Information collected through SMS communications is subject to our Privacy Policy.
We do not sell or share SMS consent data or phone numbers with third parties for marketing purposes.
10. Service Availability
SMS services are provided on an “as-is” basis. We do not guarantee uninterrupted or error-free message delivery.
We reserve the right to modify, suspend, or terminate SMS services at any time without notice.
11. Changes to These Terms
We may update these SMS Terms of Service periodically. Changes will become effective upon posting on our website.
Continued participation in our SMS program constitutes acceptance of any updated Terms.
12. Contact Information
If you have questions regarding these SMS Terms of Service, please contact us:
Flexy Logistics LLC
4120 RICHARD GORDON HATCHER BLVD
GARY, IN 46408
Phone: (219) 200-8540
Email: jorge@flexylogisticsllc.com
Website: flexylogistics.com